Enter the Situation Room:
Eight common areas have been identified as sources of non-value-added work in many healthcare organizations, resulting in wasted time, and dollars. These areas are:
NUR356_M6Image_pills.jpegAdmission, discharge, and transfer activity
Shift report
Supplies/equipment
Pharmaceuticals
Diagnostics
Documentation
Communication
Staffing
Within each of these areas are opportunities to eliminate wasteful work. Examples of wasteful work include inefficient hand-offs in which information is incomplete, fixing equipment, waiting for others to complete their work, and repeated calls to fill requests.
As a group, complete the following:
Reflect on your experience and work with your group to identify two areas of waste that are commonly seen in healthcare organizations. How much time (waste) is involved in your experience, on average?
Working together, detail two strategies that the nurse leader might employ to decrease this wasted time.
What challenges might the nurse leader face in gaining support from the interdisciplinary team?
What strategies could the nurse leader employ to communicate the importance of addressing waste at the point of care and the importance of continuing to address this from a positive perspective?
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