Planned Change within a Health Department

The aspect of improving health efficiency is a priority agenda in many countries. Notably, administrators in the health sector implement applicable strategies in the quest to promote physical and mental abilities of patients. Health is an important aspect for the development of an economy. In fact, a healthy population provides sufficient labor, leading to more economic activities that fetch significant revenue amounts. However, author raises concerns about high misappropriation of resources, especially in the health sector. Evidently, mismanagement in medical institutions is attributed to under par service delivery, an aspect that jeopardizes patient safety. Cannavacciuolo, Illario, Ippolito, and Ponsiglione (2015) affirm that clinic superintendents can identify inefficiency in healthcare through analyzing the proportion of health system, outputs to the resources consumed. Notably, application and maximization of technological use is one of the inefficiencies in many healthcare departments. Hospital administrators ought to ensure precise application of transition models, to warrant effective implementation of change in the quest to achieve institutional goals. Planned Change within a Health Department


Inefficiency within Health Organization

Healthcare institutions experience an increase in patient admission in recent days. For this reason, administrators strive to implement up-to-date interventions in the quest to achieve excellent results. Importantly, the incorporation of technological aspects aids in service delivery proficiency. Despite these facets, it is evident that retrieval of patient records stands as the most challenging task to execute in many healthcare institutions. Notably, hospitals with poor record keeping commit serious errors, which jeopardize patient safety. According to Starmer et al (2014), errors during the medication processes contribute significantly to the high mortality rates in many healthcare centers. Additionally, hospitals with inadequate record keeping systems waste considerable valuable time in retrievals, an aspect that means physicians do not exploit time to the maximum when attending patients. Resultantly, such practices lead to work inefficiency.

Realistic Change

Healthcare centers ought to employ excellent approaches in the processes of disseminating patient care. Specifically, record keeping is an important component in treatment progressions, since it allows for precise deliberations on diagnosis and medication processes. Based on this reason, it is imperative to ensure the implementation of the updated record keeping systems to warrant efficiency (Gellert, Ramirez & Webster, 2015). For instance, the installation of an electronic health record (EHR) systems is one of the most effective interventions that guarantee faster retrieval, analysis, and evaluation of patient data. In fact, the implementation would ensure efficient use of time during patient treatment.

Change Alignment

Implementing changes in institutions is tantamount to predicaments in the short run. Notably, some employees may be sacked, and organizations would incur high operational costs. Despite these challenges, administrators especially in the health sector ought to enact proper alignment approaches to warrant a timely adaptation. Planned Change within a Health Department

Performance Tool

Performance tool is an important compone4nt when creating technological alignment in the healthcare sector. Since technological solutions help cascade goals within organization, it is essential for healthcare administrators to incorporate a performance tool, which would aid clinicians accomplish their set goals.


Consistent communication is integral for the success of any organization. When implementing technological change in health institutions, physicians ought to be updated on the new initiatives in the quest to achieve better adaptations. For instance in EHR, clinicians ought to be conversant with the installed systems, to warrant faster service delivery (Starmer et al., 2014). Evidently, clear communication during the changes would aid consistent planning, leading to proficient service delivery.

Change Alignment with Professional Standards

The installation of HER records in a health institution would ensure faster patent data retrieval and analysis. It is evident that many medical institutions in the contemporary world employ patient-centered approaches in treatment processes. Ogrinc, Davies, Goodman, Batalden, Davidoff and Stevens (2015) assert that patient-centeredness requires round-the-clock care for ailing victims, an aspect that promotes speedy healing. Based on this fact, employing EHR would create more time for physicians to assess patient progress, leading to better healthcare delivery.

Change Model

Health organization spring to implement dependable changes ought to employ applicable change models to achieve success. For instance, enacting changes in the records department would require awareness of all the involved staff. Kotter’s Model emphasizes on the importance of creating a tolerable environment when implementing change (Mahmood, 2018). Notably, Kotter states that managers ought to engage all the stakeholders in the quest to avert any confusion. Based on this model, healthcare administrators can engage team players in a medical institution to ensure a smooth transition.

Steps to Facilitate Kotter’s Model

While implementing Kotter’s model, it is important for healthcare administrators to ensure availability of timelines during the process. The factor would enable clinicians adhere to a well-laid framework for each objective and setting of targets. Besides, administrators can employ the help of a Grantt Chart, which sets targets for physicians to accomplish certain tasks. Additionally, Mahmood (2018) states that keen monitoring of implementation procedures helps identify possible shortcomings, leading to enactment of corrective measures to achieve efficiency. Planned Change within a Health Department

Involved Members

The process of implementing changes in the health record sector would require the participation of all clinicians in a medical institution. Precisely, nurses handling admissions and laboratory reports ought to be acquainted with the systems’ demands to allow precision in prescription and treatment processes.



Healthcare institutions strive to deliver excellent services, due to increased demand for treatment. For this reason, administrators aspire to implement appropriate measures in their quest to attain their set goals. Notably, hospitals experience inefficiencies in analyzing patient data due to poor storage of health records. However, through the implementation of HER systems, it is apparent that healthcare delivery services would improve drastically.


Cannavacciuolo, L., Illario, M., Ippolito, A., & Ponsiglione, C. (2015). An activity-based costing approach for detecting inefficiencies of healthcare processes. Business Process Management Journal, 21(1), 55-79.

Gellert, G. A., Ramirez, R., & Webster, S. L. (2015). The rise of the medical scribe industry: implications for the advancement of electronic health records. Jama, 313(13), 1315-1316.

Mahmood, T. (2018). What models of change can be used to implement change in postgraduate medical education?. Advances in medical education and practice, 9, 175. doi: 10.2147/AMEP.S160626.

Ogrinc, G., Davies, L., Goodman, D., Batalden, P., Davidoff, F., & Stevens, D. (2015). SQUIRE 2.0 (Standards for QUality Improvement Reporting Excellence): Revised publication guidelines from a detailed consensus process. The Journal of Continuing Education in Nursing, 46(11), 501-507.

Ravangard, R., Hatam, N., Teimourizad, A., & Jafari, A. (2014). Factors affecting the technical efficiency of health systems: A case study of Economic Cooperation Organization (ECO) countries (2004–10). International journal of health policy and management, 3(2), 63. doi: 10.15171/ijhpm.2014.60

Starmer, A. J., Spector, N. D., Srivastava, R., West, D. C., Rosenbluth, G., Allen, A. D., … & Lipsitz, S. R. (2014). Changes in medical errors after implementation of a handoff program. New England Journal of Medicine, 371(19), 1803-1812. doi : 10.1056/NEJMsa1405556. Planned Change within a Health Department

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